Tech Gemini eConnect ExpressTM
Tech Gemini eConnect ExpressTM is an intelligent enterprise contact solution delivering timely and relevant information to the customers, empowering enterprises to be customer-focused, value-added service centers, hence maximizing the value, growth and loyalty of their customer base.
eConnect ExpressTM empowers you to increase customers satisfaction, retain your customers, increase their purchase activity and establish loyal relationships through these key components:
Personal Relevancy
Customer Rewards & Benefit Programs
Customer Behavior Tracking
Business Analytics
- The right messages delivered the right way to the right people at the right time.
Customer Rewards & Benefit Programs
- An effective platform designed for your business to identify benefits and rewards to match individual customer needs and preferences and meet your competitive environment.
Customer Behavior Tracking
- A systematic approach to tracking and storing customer spending and response behaviors and integrating the right mix of communications and rewards.
Business Analytics
- Business performance tracking and customer retention analysis reports against loyalty program objectives.
The eConnect ExpressTM Advantage |
Customize Applications to Meet Your Changing Business Needs Today's world is constantly changing. Your organization's processes evolve with every change and impact every aspect of your operations. Tech Gemini's easy to use web interface allows you to create and or customize applications that map back to your precise business processes and goals.
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Lower Total Cost of Ownership Using the Tech Gemini Services Engine you can now respond to the need for customized applications, thus eliminating the need for expensive programmers to modify the solution. This allows IT departments to concentrate on other activities.
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Leverage Your Existing Data Sources Don't let your legacy data sources and tools go to waste. Maximize your prior investments by leveraging existing data management tools and legacy systems. Tech Gemini eConnect ExpressTM connects multiple data sources without the need for enterprise application integration software.
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Multi Channel and Multi Language Delivery Communicate with your customers on their terms and increase the reach of your message.
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Interested in increasing your customer retention and revenue? Contact us! |